Zue Studio

Welcome to Zue Studio!
Get 10% off on your first purchase!

Return & Refund Policy

Last updated: 02 July 2026

 

We want you to love what you wear. If something’s not right, here’s how our returns process works.

1. Return Window

You may request a return within 7 days of receiving your order.

2. Return Conditions

To be eligible for a return, items must be:

  • Unused, unwashed, and unworn
  • In original condition with tags and packaging intact
  • Free of stains, odours, or alterations

3. How to Initiate a Return

  1. Email us at support@studiozue.com with your order number and reason for return
  2. Our team will confirm eligibility and arrange a pickup (or share the return address, if self-ship)
  3. Once we receive and inspect the item, we’ll process your refund/exchange

4. Refunds

  • Approved refunds will be processed within 5–7 business days to your original payment method
  • Shipping charges (if any) are non-refundable, unless the return is due to our error (wrong/defective item)

5. Exchanges

Want a different size or color instead? Let us know at the time of return request, subject to stock availability.

6. Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, please email us within 48 hours of delivery with photos/video of the product and packaging. We’ll arrange a free replacement or full refund.

7. Contact Us

📧 support@studiozue.com 
📞 +91 91561 98100

Shopping cart0
There are no products in the cart!
Continue shopping
0